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Guest Service Agent / Receptionist


Publish Date: 08-08-2017 06:49:53
Contact name: blinky
Location: Oman
View Area on MAP: Salalah
Ad Type: Offer
Price: 0
AD ID: 313671

Responsibilities:

Participates in all activities related to the process of rooming hotel guests.
Provide a courteous welcome upon check in.
Implement and coordinate room assignment with concerned Front Office sections and other hotel departments.
Advises all guests of their room numbers and room rates.
Promotes hotel facilities efficiently.
Handles complaints with immediate action and thorough follow yup.
Handles guest needs, inquiries and requests promptly.
Follows billing instructions.
Registered the Elaf Membership card, as per the membership procedure.
Makes the room status accurate and clear.
Makes necessary arrangements for group and crew check in.
Maintains usage of registration cards.
Acts as a sales person in order to maximize room revenue.
Establishes effective employee relations with colleagues.
Complies with hotels Health, Safety and hygiene policy.
Performs related duties and special projects as assigned.

QUALIFICATIONS & EXPERIENCE :

Minimum Qualifications:

Hotel School Diploma from hotel training centre/ College

Minimum Experience:

At least 1 or 2 years as receptionist.

Personality / Appearance: Well groomed

Age Limit: 22-30 years

Language Required: English



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